Senior SMB Sales Executive – Growth & Solutions

Fairygodboss; Île-de-France; Sur place; EUR 68 000 - 83 000; Plein temps

Résumé du poste

UKG is seeking an energetic Account Manager to drive sustainable revenue growth with SMB customers (200-2,500 seats). You will identify upsell and cross-sell opportunities, build strong relationships, and develop value-driven proposals for WFM, HCM, and payroll solutions.

You will manage the pipeline and collaborate with internal teams to ensure customer success and accurate CRM data. You will lead annual account planning, conduct business reviews, and help customers expand product adoption

Qualifications

• Fluent in French and English required.
• Experience in account management, sales, customer success or related field with a proven quota track record.
• Experience in technology or software industries and willingness to travel for client meetings.

Responsabilités

• Manage relationships with customers through regular interactions, including industry events and conferences.
• Develop domain expertise to advise on best practices and service expansion in customers’ industries.
• Create and maintain greenspace heatmaps and run sales campaigns to drive pipeline and bookings.
• Identify opportunities and craft proposals for UKG solutions aligned with client needs.
• Maintain in-depth knowledge of products and present capabilities to end users.
• Develop and update annual account plans and relationship maps with internal stakeholders.
• Build strong relationships with key decision-makers using executive sponsorship and in-person meetings.
• Ensure positive customer experiences through annual reviews covering adoption, support, and roadmap.
• Drive client engagement by promoting events and collaboration with field and client marketing teams.
• Monitor account health, identify risks, and collaborate on retention plans to improve satisfaction.
• Keep Salesforce contacts and sentiment updated, manage a rolling 4-quarter pipeline, and respond to MQLs within 24 hours.

Connaissances

Fluent French & English

Excellent communication

Interpersonal skills

Fast-paced environment

Formation

Bachelor's degree or equivalent

Outils

Salesforce

Description du poste

UKG is seeking an energetic Account Manager to drive sustainable revenue growth with SMB customers (200-2,500 seats). You will identify upsell and cross-sell opportunities, build strong relationships, and develop value-driven proposals for WFM, HCM, and payroll solutions.

You will manage the pipeline and collaborate with internal teams to ensure customer success and accurate CRM data. You will lead annual account planning, conduct business reviews, and help customers expand product adoption