Senior Enterprise Account Manager - Southern Europe Growth

Freshworks; Paris; Sur place; EUR 90 000 - 150 000; Plein temps

Résumé du poste

Freshworks is seeking an Enterprise Account Manager to drive growth with strategic customers in Southern Europe. You will lead complex, multi-quarter deals and build trusted partnerships that deliver measurable business impact.

As a critical driver of renewals and expansion, you will collaborate across product, sales, and customer success teams, articulate value at the executive level, and maintain a strong pipeline with accurate forecasts.

Qualifications

• 5+ years of experience in SaaS or solution-based sales, account management, or customer-facing roles.
• Experience selling to enterprise customers, including senior leaders.
• Ability to manage long, complex sales cycles.
• Strong relationship-building and presentation skills.
• Willingness to travel for in-person meetings.

Responsabilités

• Grow key accounts through upsell, cross-sell, and renewals, aiming to exceed revenue targets.
• Articulate value to executives and position Freshworks as a strategic partner.
• Lead end-to-end sales processes and secure strategic wins.
• Collaborate across teams to uncover opportunities and drive customer success.
• Build a robust pipeline with accurate forecasting; travel as needed.

Connaissances

SaaS sales

Account management

Customer-facing

Strategic mindset

Communication skills

Outils

CRM systems

ITSM familiarity

Description du poste

Freshworks is seeking an Enterprise Account Manager to drive growth with strategic customers in Southern Europe. You will lead complex, multi-quarter deals and build trusted partnerships that deliver measurable business impact.

As a critical driver of renewals and expansion, you will collaborate across product, sales, and customer success teams, articulate value at the executive level, and maintain a strong pipeline with accurate forecasts.