Senior Light Helicopters Product Support Lead

Airbus; Marignane; Sur place; EUR 50 000 - 70 000; Plein temps

Résumé du poste

A leading aerospace manufacturer based in Marignane is seeking a Product Support Manager for Light Helicopters. The role includes being the main technical contact for customers, ensuring a high level of satisfaction, and supporting technical requests. Candidates should have extensive knowledge of helicopters, project management skills, and be comfortable working with internal and external stakeholders. This is a permanent position, offering opportunities for development and a dynamic work environment.

Prestations

Attractive salary and profit-sharing schemes

Extra days off for special occasions

Complementary health insurance

Opportunities for individual development

Qualifications

• 7-10 years of professional experience on Light helicopters.
• Intermediate level of English; advanced level of French.
• Knowledge of project management in customer support.

Responsabilités

• Serve as the primary technical contact for customers.
• Ensure customer satisfaction by addressing technical requests.
• Contribute to reporting activities towards management.

Connaissances

General technical knowledge of helicopters

Project management skills

Problem-solving abilities

Pro-active and goal-oriented

Capacity to meet performance standards

Team player

Outils

Technical support tools (Orion, WebTEK, etc.)

Design office tools (B-Flow, SAP)

Description du poste

A leading aerospace manufacturer based in Marignane is seeking a Product Support Manager for Light Helicopters. The role includes being the main technical contact for customers, ensuring a high level of satisfaction, and supporting technical requests. Candidates should have extensive knowledge of helicopters, project management skills, and be comfortable working with internal and external stakeholders. This is a permanent position, offering opportunities for development and a dynamic work environment.