Senior Accounts Partner - Strategic Merchant Growth

Alma; Paris; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Profit-sharing

Health insurance

Maternity/paternity leave

Remote work up to 2 weeks/year

Job summary

Alma in Paris is seeking an Account Manager to manage a portfolio of large merchants, negotiate deals, and partner with Onboarding, Training, and Support teams. You will build trusted relationships and deliver strategic value to top merchants.

You will analyze performance, identify growth opportunities, and relay feedback to Product & Engineering. This is a permanent role based in Paris with hybrid work and a comprehensive benefits package.

Qualifications

• 5+ years in Sales or Account Management in Retail.
• Fluent French and professional English.
• Strong commercial and negotiation skills.
• KPI-driven with portfolio management experience.

Responsibilities

• Manage, negotiate and retain a portfolio of large accounts.
• Deliver meaningful insights on merchants' performance.
• Identify up-sell and cross-sell opportunities.
• Be the voice of merchants to Product & Engineering.

Skills

Portfolio management

Negotiation

Communication skills

French

English

Tools

Gong

Aircall

Dust

Job description

Alma in Paris is seeking an Account Manager to manage a portfolio of large merchants, negotiate deals, and partner with Onboarding, Training, and Support teams. You will build trusted relationships and deliver strategic value to top merchants.

You will analyze performance, identify growth opportunities, and relay feedback to Product & Engineering. This is a permanent role based in Paris with hybrid work and a comprehensive benefits package.