Remote Travel Specialist

Sweetcarolinatravels; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A travel agency is seeking a Remote Travel Specialist to support clients throughout their travel journey. Responsibilities include engaging with client inquiries, managing bookings, and providing travel insights. Ideal candidates will have strong communication skills, experience in customer service, and attention to detail. This role is remote, allowing for flexible scheduling, and offers exclusive travel perks and professional development opportunities.

Prestations

Exclusive travel perks

Access to industry-only discounts

Professional development opportunities

Qualifications

• Strong written and verbal communication skills are essential.
• Experience in customer service, particularly in travel or hospitality, is ideal.
• A keen eye for detail and excellent organizational skills are required.

Responsabilités

• Engage with client inquiries via email, phone, and messaging.
• Support travelers with bookings, modifications, and cancellations.
• Provide up-to-date information on travel documents and procedures.
• Confirm trip details and gather feedback afterwards.
• Resolve client concerns with empathy and efficiency.

Connaissances

Strong written and verbal communication skills

Experience in customer service (travel, tourism, or hospitality)

High attention to detail

Organizational skills

Tech-savvy

Description du poste

As a Remote Travel Specialist, you’ll play a mission-critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress-free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.

Sweet Carolina Travel Agency,prides itself on delivering personalized, high-quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.

Key Responsibilities

Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.

Support travelers with booking updates, modifications, cancellations, and special requests.

Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.

Follow up to confirm trip details and gather feedback post-travel.

Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.

Exclusive travel perks and access to industry-only discounts.

Professional development through ongoing training, mentorship, and team support.

Community culture where passion for travel, connection, and meaningful memories drives everything we do.

What We’re Looking For

Strong written and verbal communication skills.

Experience in customer service—ideally in travel, tourism, or hospitality.

High attention to detail with strong organizational and follow-through habits.

Tech-savvy and quick to adapt to new systems and booking tools.

A genuine love for travel and helping others design unforgettable journeys.