Remote French Customer Support - Summer in Portugal

Cross Border Talents; Lille; À distance; EUR 15 000 - 18 000; Plein temps

Avantages offerts par ce poste

Free accommodation

Résumé du poste

Cross Border Talents is seeking a French Customer Service Representative for a fully remote summer role with accommodation support. You will help Portuguese users, combining empathy and strong communication to resolve issues and uphold community standards.

The position welcomes French and English speakers, offers a remote-first setup in Portugal, and includes a base salary of 1050 gross/month plus accommodation, or 1250 gross/month without accommodation, paid 14 times yearly.

Qualifications

• Fluency in French and English with excellent communication skills.
• Empathy and passion for community well-being.
• Analytical mindset with a keen eye for trends and solutions.

Responsabilités

• Provide empathetic, accurate, and timely support to Facebook users.
• Monitor and resolve abuse reports, help users with account issues, and improve platform experience.
• Stay up to date on community standards and advocate for users best interests.
• Spot trends, elevate complex issues, and contribute to global support improvements.

Connaissances

French language

English language

Description du poste

Cross Border Talents is seeking a French Customer Service Representative for a fully remote summer role with accommodation support. You will help Portuguese users, combining empathy and strong communication to resolve issues and uphold community standards.

The position welcomes French and English speakers, offers a remote-first setup in Portugal, and includes a base salary of 1050 gross/month plus accommodation, or 1250 gross/month without accommodation, paid 14 times yearly.