Remote French-Speaking Customer Care Specialist in Portugal

Cross Border Talents; Bordeaux; À distance; EUR 10 155 - 12 164; Plein temps

Avantages offerts par ce poste

Relocation support

Accommodation option at €280/month

22 vacation days/year

Compensation for public holidays

Résumé du poste

Cross Border Talents is seeking a Customer Support Representative for the French market in a remote role with accommodation options in Portugal. You will support customers via email, chat, and calls, handling inquiries and ensuring a high level of service.

The position offers a salary of up to €1,000 monthly, with performance bonuses and a relocation support scheme for candidates moving from abroad.

Qualifications

• Fluent in French and English.
• Experience in customer service roles is an advantage.
• Ability to handle multiple tasks and work under pressure.

Responsabilités

• Respond to customer requests via email, chat, and calls.
• Handle support tickets and ensure case resolution.
• Maintain accurate records using CRM tools.
• Achieve performance goals and provide operational feedback.

Connaissances

Fluent in French

Customer service skills

CRM tool proficiency

Communication skills

Description du poste

Cross Border Talents is seeking a Customer Support Representative for the French market in a remote role with accommodation options in Portugal. You will support customers via email, chat, and calls, handling inquiries and ensuring a high level of service.

The position offers a salary of up to €1,000 monthly, with performance bonuses and a relocation support scheme for candidates moving from abroad.