Summer French CSR - Remote in Portugal with Accommodation

Cross Border Talents; Strasbourg; Remote; EUR 12,000 - 14,000; Full time

Benefits offered by this job

Free accommodation

Remote-first culture

Job summary

Cross Border Talents is hiring a French Customer Service Representative to support Facebook users remotely from Portugal during the summer. This remote role offers flexible, summer-based work from a sunny location and the chance to assist a global community.

Salary options include 1050 EUR gross per month with accommodation or 1250 EUR gross per month without accommodation, paid 14 times yearly. Remote-first culture with Portugal-based work arrangements.

Qualifications

• Fluency in French and English
• Empathy and customer focus
• Analytical mindset
• Familiarity with Facebook

Responsibilities

• Provide empathetic, accurate, and timely support to Facebook users.
• Monitor and resolve abuse reports, help users with account issues, and improve platform experience.
• Stay up to date on community standards and advocate for users best interests.
• Spot trends, elevate complex issues, and contribute to global support improvements.

Skills

Fluency in French and English

Job description

Cross Border Talents is hiring a French Customer Service Representative to support Facebook users remotely from Portugal during the summer. This remote role offers flexible, summer-based work from a sunny location and the chance to assist a global community.

Salary options include 1050 EUR gross per month with accommodation or 1250 EUR gross per month without accommodation, paid 14 times yearly. Remote-first culture with Portugal-based work arrangements.