French Customer Service Rep – Summer Remote in Portugal
Cross Border Talents
Une candidature sur mesure pour ce poste — un CV personnalisé et une lettre de motivation qui correspondent directement à l’offre.
Avantages offerts par ce poste
Résumé du poste
Cross Border Talents seeks a French Customer Service Representative to work remotely from Portugal during the summertime, with accommodation support. You’ll help Facebook users in French and English, resolve issues, and monitor community standards while maintaining empathy and accuracy.
The role offers a remote-first culture with the possibility to work from various Portuguese locations. The compensation features two base salaries: 1050 EUR gross per month (14 payments) with accommodation or
Qualifications
- Fluent in French and English with excellent communication skills.
- Empathy and a passion for community well-being.
- Analytical mindset with a keen eye for trends and solutions.
- Familiarity with Facebook platform (training provided).
- Base Salary: 1050 gross/month x 14 per year + free accommodation OR 1250 gross/month x 14 per year + without accommodation.
Responsabilités
- Provide empathetic, accurate, and timely support to Facebook users.
- Monitor and resolve abuse reports, help users with account issues, and improve platform experience.
- Stay up to date on community standards and advocate for users' best interests.
- Spot trends, elevate complex issues, and contribute to global support improvements.
Connaissances
Outils
Description du poste
Cross Border Talents seeks a French Customer Service Representative to work remotely from Portugal during the summertime, with accommodation support. You’ll help Facebook users in French and English, resolve issues, and monitor community standards while maintaining empathy and accuracy.
The role offers a remote-first culture with the possibility to work from various Portuguese locations. The compensation features two base salaries: 1050 EUR gross per month (14 payments) with accommodation or
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