Operations Support Specialist – Fast-Paced Logistics

Praxy; France; Hybride; EUR 26 000 - 38 000; Plein temps

Avantages offerts par ce poste

Compensation package

Training and development

Learning resources

Tuition assistance

Employee assistance program

Reduced-rate shipping

Résumé du poste

FedEx Express in France is seeking dedicated Operations Support Agents to join our global team. You will help ensure urgent packages reach the right place on time, answer incoming calls about shipments, and support data entry in our tracking system.

We offer an attractive compensation package, extensive training, learning resources, tuition assistance, and employee support programs as part of a culture that values diversity and career growth.

Qualifications

• Clear communication and customer service skills.
• Ability to work under tight timelines.
• Attention to detail and accurate data entry.

Responsabilités

• Ensure urgent packages are routed to the correct destination on time.
• Answer incoming calls regarding shipment collection and delivery inquiries.
• Investigate failed shipments or collections and reallocate for next-day delivery.
• Enter data into in-house tracking system.
• Collaborate effectively with team, manager, and other operations stations.
• Adhere to FedEx processes, procedures and regulatory requirements.

Connaissances

Clear communication

Customer service

Time management

Description du poste

FedEx Express in France is seeking dedicated Operations Support Agents to join our global team. You will help ensure urgent packages reach the right place on time, answer incoming calls about shipments, and support data entry in our tracking system.

We offer an attractive compensation package, extensive training, learning resources, tuition assistance, and employee support programs as part of a culture that values diversity and career growth.