Operations Support Specialist - Logistics & Data

FedEx Logistics; Gerzat; Sur place; EUR 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Tuition Assistance Program

Employee reduced-rate shipping

On-the-job training

Résumé du poste

FedEx is seeking an Operations Support Agent to join our team in France. This role focuses on administrative tasks and daily coordination of Ramp, sort, trace, dispatch activities, and local customer service, with most time spent in the office.

You will support data entry, track shipments, and collaborate closely with management and other operations stations to ensure processes run smoothly and within regulatory guidelines.

Qualifications

• Data entry and coordination of daily operations.
• Strong communication and teamwork to support close-knit operations.
• Ability to manage multiple tasks in a fast-paced environment.

Responsabilités

• Ensuring that customers' urgent packages get to the right place, on time
• Answering incoming calls from customers in relation to shipment collection requests and delivery inquiries
• Checking and investigating failed shipments deliveries or collections when needed; prioritising and reallocating any failed deliveries for the next day delivery
• Entering data into our in-house tracking system
• Running clear and effective communication and collaboration with the team, your manager, and other operations stations
• Adhering to FedEx processes, procedures and controls, and regulatory requirements

Connaissances

Communication skills

Time management

Attention to detail

Customer service

Description du poste

FedEx is seeking an Operations Support Agent to join our team in France. This role focuses on administrative tasks and daily coordination of Ramp, sort, trace, dispatch activities, and local customer service, with most time spent in the office.

You will support data entry, track shipments, and collaborate closely with management and other operations stations to ensure processes run smoothly and within regulatory guidelines.