Operations Support Agent — Global Logistics Impact

FedEx Logistics; Flévy; Sur place; EUR 24 000 - 36 000; Plein temps

Avantages offerts par ce poste

Tuition Assistance Program

Employee Assistance Program for you &/

Employee reduced-rate shipping

Great career opportunities

Training to get you started

Résumé du poste

FedEx Logistics is seeking an Operation Support Agent to join our team in France. You will help ensure urgent packages are routed correctly and on time, handling customer inquiries and coordinating with multiple operations stations.

You will enter data into our tracking system, uphold FedEx processes, and contribute to a high-performing team. Training and development opportunities are offered.

Join a global organization known for its service excellence and strong career growth.

Qualifications

• Strong communication and social skills.
• Ability to work in a fast-paced environment with tight timelines.
• Attention to detail and good time management.

Responsabilités

• Ensure urgent packages reach the right place on time.
• Answer incoming calls about shipment collection and delivery inquiries.
• Check and investigate failed shipments or collections for next-day delivery.
• Enter data into in-house tracking system.
• Collaborate with team, manager, and other operations stations.
• Follow FedEx processes, procedures, and regulatory requirements.

Connaissances

Communication skills

Fast-paced

Time management

Description du poste

FedEx Logistics is seeking an Operation Support Agent to join our team in France. You will help ensure urgent packages are routed correctly and on time, handling customer inquiries and coordinating with multiple operations stations.

You will enter data into our tracking system, uphold FedEx processes, and contribute to a high-performing team. Training and development opportunities are offered.

Join a global organization known for its service excellence and strong career growth.