Operations Support Agent — Urgent Shipments & Tracking

FedEx Express México; Metz; Sur place; EUR 26 000 - 34 000; Plein temps

Avantages offerts par ce poste

Tuition Assistance

Employee Assistance Program

Reduced-rate shipping

Career opportunities

Résumé du poste

FedEx Express is seeking an Operations Support Agent in Metz, France. You will join a team dedicated to ensuring urgent packages arrive on time, handling inbound calls, and coordinating with other operations stations.

You will enter data into our in-house tracking system and adhere to FedEx processes and regulatory requirements while benefiting from on-the-job training and extensive learning resources. Apply today to grow with FedEx.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment with tight deadlines.
• Strong time management and organizational abilities.

Responsabilités

• Ensure urgent packages reach the right place on time.
• Answer calls related to shipment collection and delivery inquiries.
• Investigate failed shipments or collections and coordinate next-day delivery.
• Enter data into in-house tracking system.
• Collaborate with team, manager and other operations stations.
• Adhere to FedEx processes, procedures and regulatory requirements.

Connaissances

Communication skills

Fast-paced work

Time management

Team collaboration

Description du poste

FedEx Express is seeking an Operations Support Agent in Metz, France. You will join a team dedicated to ensuring urgent packages arrive on time, handling inbound calls, and coordinating with other operations stations.

You will enter data into our in-house tracking system and adhere to FedEx processes and regulatory requirements while benefiting from on-the-job training and extensive learning resources. Apply today to grow with FedEx.