Operations Support Agent: Fast-Paced Logistics Impact

FedEx; Le Taillis; On-site; EUR 28,000 - 38,000; Full time

Benefits offered by this job

Competitive pay

Training and on-the-job learning

Learning resources provided

Tuition assistance (per policy)

Employee assistance program

Reduced-rate shipping

Career growth opportunities

Global team experience

Job summary

FedEx Logistics is seeking an Agent support for operations associate to join our team in France. You will handle shipment inquiries, coordinate deliveries, and enter data into our tracking system while collaborating with coworkers and managers.

The role emphasizes clear communication, accuracy, and adherence to processes in a fast-paced environment. Training and development opportunities are provided as part of our comprehensive benefits.

Qualifications

• Good communication and social skills.
• Ability to work in a fast-paced environment with strict timelines.
• Ability to manage own time effectively with attention to detail.

Responsibilities

• Ensure customers' urgent packages reach the right place on time.
• Answer incoming calls regarding shipment collection requests and delivery inquiries.
• Check and investigate failed shipments or collections as needed.
• Enter data into the in-house tracking system.
• Collaborate clearly with the team and management.
• Adhere to FedEx processes, procedures and regulatory requirements.

Skills

Communication

Time management

Attention to detail

Job description

FedEx Logistics is seeking an Agent support for operations associate to join our team in France. You will handle shipment inquiries, coordinate deliveries, and enter data into our tracking system while collaborating with coworkers and managers.

The role emphasizes clear communication, accuracy, and adherence to processes in a fast-paced environment. Training and development opportunities are provided as part of our comprehensive benefits.