Operations Support Agent — Fast-Paced Logistics

FedEx Express México; Marly; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Training provided

Tuition Assistance Program

Employee Assistance Program

Job summary

FRJ FedEx Express FR in France seeks an Operations Support Agent to help ensure on-time delivery and accurate tracking. You will handle customer inquiries, update shipment statuses, and support daily logistics operations.

Join a global logistics leader with training, career growth, and comprehensive resources. This role emphasizes teamwork, accuracy, and meeting tight deadlines in a fast-paced environment.

Qualifications

• Good communication and social skills.
• Ability to work in a fast-paced environment with strict timelines.
• Attention to detail and time management.

Responsibilities

• Ensure urgent packages reach the right place on time.
• Answer incoming calls about shipment collection and delivery inquiries.
• Check and investigate failed shipments or collections; reallocate for next-day delivery.
• Enter data into in-house tracking system.
• Communicate and collaborate with the team, manager, and other operations stations.

Skills

Communication skills

Time management

Attention to detail

Customer service

Job description

FRJ FedEx Express FR in France seeks an Operations Support Agent to help ensure on-time delivery and accurate tracking. You will handle customer inquiries, update shipment statuses, and support daily logistics operations.

Join a global logistics leader with training, career growth, and comprehensive resources. This role emphasizes teamwork, accuracy, and meeting tight deadlines in a fast-paced environment.