Operations Support Agent - Fast-Paced Logistics

FedEx; Wittelsheim; Presencial; EUR 22.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tuition Assistance

Employee Assistance Program

Shipping discounts

Training provided

Career opportunities

Descripción de la vacante

FedEx is seeking an Operations Support Agent in Wittelsheim, France. The role focuses on ensuring urgent packages reach the right place on time and handling shipment inquiries with customers.

You will enter data into our tracking system, coordinate with team members, and uphold FedEx processes and regulatory requirements while delivering excellent service daily.

We offer training, career growth opportunities, tuition assistance, and a supportive environment as part of a global logistics leader.

Formación

• Strong communication and social skills.
• Ability to work fast with strict timelines.
• Attention to detail in data entry and tracking.

Responsabilidades

• Ensure urgent packages are routed correctly and on time.
• Answer incoming calls regarding shipments and deliveries.
• Investigate failed shipments and reallocate for next day delivery.
• Enter data into the in-house tracking system.
• Collaborate with team, manager, and operations stations.
• Adhere to FedEx processes, procedures and regulatory requirements.

Conocimientos

Communication

Time management

Fast-paced environment

Descripción del empleo

FedEx is seeking an Operations Support Agent in Wittelsheim, France. The role focuses on ensuring urgent packages reach the right place on time and handling shipment inquiries with customers.

You will enter data into our tracking system, coordinate with team members, and uphold FedEx processes and regulatory requirements while delivering excellent service daily.

We offer training, career growth opportunities, tuition assistance, and a supportive environment as part of a global logistics leader.