Global Logistics Operations Support Agent

FedEx; Arrondissement de Toulon; On-site; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Competitive compensation

Training and on-the-job learning

Tuition Assistance Program

Employee Assistance Program

Employee shipping discounts

Job summary

FedEx Express FR in France is seeking an Operations Support Agent to join a dynamic team. You will help ensure urgent packages reach their destination on time, handle customer calls related to shipments, and support the tracking and coordination of daily operations.

Join a global leader with extensive learning resources and career growth opportunities. A regular, on-site role with 35 hours per week and a strong emphasis on accuracy and teamwork awaits.

Qualifications

• Good communication and social skills.
• Ability to work in a fast-paced environment with strict timelines.
• Ability to manage own time effectively with attention to detail.

Responsibilities

• Ensure urgent packages are delivered to the right place on time.
• Answer incoming calls about shipment collection and delivery inquiries.
• Check and investigate failed shipments and collections; prioritise and reallocate for next day delivery.
• Enter data into in-house tracking system.
• Maintain clear communication with team, manager, and other operations stations.
• Adhere to FedEx processes, procedures, and regulatory requirements.

Skills

Communication skills

Time management

Attention to detail

Job description

FedEx Express FR in France is seeking an Operations Support Agent to join a dynamic team. You will help ensure urgent packages reach their destination on time, handle customer calls related to shipments, and support the tracking and coordination of daily operations.

Join a global leader with extensive learning resources and career growth opportunities. A regular, on-site role with 35 hours per week and a strong emphasis on accuracy and teamwork awaits.