Operations & Application Support Engineer
TULA consulting
Une candidature sur mesure pour ce poste — un CV personnalisé et une lettre de motivation qui correspondent directement à l’offre.
Résumé du poste
TULA consulting in Strasbourg, France, is seeking an Operations & Application Support Engineer to maintain mission-critical enterprise systems and support large-scale digital platforms. You will provide L2 application and production support, monitor health, resolve incidents, and assist with deployments, while collaborating with DevSecOps, Architects and DBAs.
The role emphasizes on-site support across Linux environments, APIs & middleware, with opportunities to contribute to automation and
Qualifications
- 3+ years in Application Support or IT Operations.
- 2+ years in L2 Support.
- ITIL knowledge.
- Monitoring & Observability tools.
- APIs & Middleware experience.
Responsabilités
- Provide L2 application and production support
- Monitor application health and infrastructure performance
- Resolve incidents and service requests
- Support deployments, releases, and rollback activities
- Maintain operational documentation and knowledge base
- Collaborate with DevSecOps, Architects and DBAs
- Support Linux environments, APIs, middleware and web platforms
- Contribute to automation and continuous service improvement
Connaissances
Description du poste
Are you passionate about maintaining mission-critical enterprise systems?
We're looking for an Operations & Application Support Engineer to support large-scale digital platforms.
- Provide L2 application and production support
- Monitor application health and infrastructure performance
- Resolve incidents and service requests
- Support deployments, releases, and rollback activities
- Maintain operational documentation and knowledge base
- Collaborate with DevSecOps, Architects and DBAs
- Support Linux environments, APIs, middleware and web platforms
- Contribute to automation and continuous service improvement
- 3+ years in Application Support or IT Operations
- 2+ years in L2 Support
- ITIL knowledge
- Monitoring & Observability tools
- APIs & Middleware experience
- Participation in an on-site on-call rotation and occasional extended-hours support.
- French is a plus
- ITIL or Kubernetes certifications are a plus
Join an international team delivering innovative digital solutions!
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