Platform Ops & App Support Engineer (L2, On-Call)

TULA consulting; Strasbourg; Sur place; EUR 45 000 - 65 000; Plein temps

Résumé du poste

TULA consulting in Strasbourg, France, is seeking an Operations & Application Support Engineer to maintain mission-critical enterprise systems and support large-scale digital platforms. You will provide L2 application and production support, monitor health, resolve incidents, and assist with deployments, while collaborating with DevSecOps, Architects and DBAs.

The role emphasizes on-site support across Linux environments, APIs & middleware, with opportunities to contribute to automation and

Qualifications

• 3+ years in Application Support or IT Operations.
• 2+ years in L2 Support.
• ITIL knowledge.
• Monitoring & Observability tools.
• APIs & Middleware experience.

Responsabilités

• Provide L2 application and production support
• Monitor application health and infrastructure performance
• Resolve incidents and service requests
• Support deployments, releases, and rollback activities
• Maintain operational documentation and knowledge base
• Collaborate with DevSecOps, Architects and DBAs
• Support Linux environments, APIs, middleware and web platforms
• Contribute to automation and continuous service improvement

Connaissances

ITIL knowledge

Monitoring & Observability

APIs & Middleware

Description du poste

TULA consulting in Strasbourg, France, is seeking an Operations & Application Support Engineer to maintain mission-critical enterprise systems and support large-scale digital platforms. You will provide L2 application and production support, monitor health, resolve incidents, and assist with deployments, while collaborating with DevSecOps, Architects and DBAs.

The role emphasizes on-site support across Linux environments, APIs & middleware, with opportunities to contribute to automation and