Logistics Operations Support Specialist

GBD FedEx Express UK Transportation Limited; France; Presencial; EUR 24.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tuition Assistance Program

Employee Assistance Program

Employee reduced-rate shipping

Training and learning resources

Descripción de la vacante

FedEx Express FRJ FR is looking for an Operations Support Agent to join our team and help ensure on-time delivery of urgent shipments. You will handle calls, investigate shipments, and log data into our tracking system, collaborating with the wider operations network.

We offer training, learning resources, tuition assistance for permanent FedEx positions, the Employee Assistance Program, and strong career growth opportunities within a global logistics leader.

Formación

• Good communication and social skills.
• Ability to work in a fast-paced environment with strict timelines.
• Ability to manage own time effectively with attention to detail.

Responsabilidades

• Ensuring that customers' urgent packages get to the right place, on time.
• Answering incoming calls from customers in relation to shipment collection requests and delivery inquiries.
• Checking and investigating failed shipments deliveries or collections when needed; prioritising and reallocating any failed deliveries for the next day delivery.
• Entering data into our in-house tracking system.
• Running clear and effective communication and collaboration with the team, your manager, and other operations stations.
• Adhering to FedEx processes, procedures and controls, and regulatory requirements.

Conocimientos

Good communication and social skills

Fast-paced environment adaptability

Time management and attention todetail

Descripción del empleo

FedEx Express FRJ FR is looking for an Operations Support Agent to join our team and help ensure on-time delivery of urgent shipments. You will handle calls, investigate shipments, and log data into our tracking system, collaborating with the wider operations network.

We offer training, learning resources, tuition assistance for permanent FedEx positions, the Employee Assistance Program, and strong career growth opportunities within a global logistics leader.