Full-Time Bilingual Czech/English Customer Advisor

Concentrix; Angers; Sur place; EUR 18 173 - 21 768; Plein temps

Avantages offerts par ce poste

Health and Life Insurance

Multisport card

Transport allowance

Education leave

Corporate discounts

Résumé du poste

Concentrix in Angers is looking for enthusiastic individuals for a full-time customer service role to support a leading tobacco brand. You will connect with customers through various channels, ensuring their satisfaction with engaging and accurate responses.

The ideal candidate is near-native in Czech and fluent in English, with prior customer service experience and proficiency in MS Office. The role offers a competitive salary of 1789,53 Euro gross per month, along with various bonuses and benefits.

Qualifications

• Near-native proficiency in Czech and fluent in English, both spoken and written.
• Previous experience in a customer service role is preferred.
• Ability to navigate MS Office and CRM systems efficiently.
• High attention to detail while managing various tasks.

Responsabilités

• Connect with customers via email, chat, and phone to ensure satisfaction.
• Provide accurate information about products and services.
• Gather information to resolve customer inquiries promptly.
• Engage customers warmly and positively.

Connaissances

Strong Communication Skills

Customer Service Experience

Tech-Savvy

Detail-Oriented

Outils

MS Office

CRM Systems

Description du poste

Concentrix in Angers is looking for enthusiastic individuals for a full-time customer service role to support a leading tobacco brand. You will connect with customers through various channels, ensuring their satisfaction with engaging and accurate responses.

The ideal candidate is near-native in Czech and fluent in English, with prior customer service experience and proficiency in MS Office. The role offers a competitive salary of 1789,53 Euro gross per month, along with various bonuses and benefits.