French-Speaking Transportation Support (Remote, Greece)

Mercier Consultancy MD; France; Remote; EUR 28,000 - 39,000; Full time

Benefits offered by this job

2 Extra Salaries Per Year (13th and 14

Monthly Performance Bonus

Fully Paid Relocation Package

Fully Paid Professional Training

Comprehensive Health Insurance

Career growth opportunities

Job summary

Mercier Consultancy Group in Greece seeks French speaking Transportation Customer Experts to join a remote team supporting French-speaking clients in the transportation and logistics sector. The role combines customer service excellence with industry knowledge in a dynamic, international environment.

You will handle inquiries by phone, email, and chat, stay updated on regulations, and collaborate with cross-functional teams.

Qualifications

• Native or fluent French is required for the role.
• EU passport is required for all applicants.
• Advanced English is needed for internal collaboration.
• Ability to thrive in a remote work environment while staying collaborative.

Responsibilities

• Provide world-class support to French-speaking clients regarding transportation and logistics inquiries.
• Manage high-volume passenger and freight communications via phone, email, and live chat.
• Resolve technical and operational service issues to ensure seamless transportation experiences.
• Maintain knowledge of regional and international transportation regulations and policies.
• Collaborate with cross-functional teams to streamline customer service workflows in transport.
• Proactively monitor shipment or travel statuses to provide real-time updates.

Skills

French fluency

Customer service

Logistics knowledge

Problem solving

Job description

Mercier Consultancy Group in Greece seeks French speaking Transportation Customer Experts to join a remote team supporting French-speaking clients in the transportation and logistics sector. The role combines customer service excellence with industry knowledge in a dynamic, international environment.

You will handle inquiries by phone, email, and chat, stay updated on regulations, and collaborate with cross-functional teams.