Remote French-Speaking Customer Support Expert

Cross Border Talents; Lyon; À distance; EUR 24 000 - 34 000; Plein temps

Avantages offerts par ce poste

Relocation support (EU to Greece)

Fully paid training

Remote work

Career development opportunities

Résumé du poste

Cross Border Talents is seeking a French-speaking customer support specialist to join an international team. You will handle inquiries by phone, email and chat from home, serving French-speaking customers with professional, accurate responses.

Responsibilities include recording interactions in internal systems, adhering to quality standards, and upholding brand representation to ensure customer satisfaction. EU candidates welcomed, with relocation support to Greece.

Qualifications

• Fluent French (C1+) and good English (B2+).
• EU citizenship or valid EU work authorization.
• Clear communicator and confident problem-solver.
• Self-motivated and able to work independently from home.
• Comfortable using standard computer tools and systems.

Responsabilités

• Handle enquiries by phone, email and chat from French-speaking customers.
• Keep accurate records of every interaction in internal systems.
• Work to company quality standards and guidelines.
• Represent the brand positively and ensure customer satisfaction.

Connaissances

French fluency

English proficiency

EU citizenship

Clear communicator

Self-motivated

Outils

Standard computer tools

Description du poste

Cross Border Talents is seeking a French-speaking customer support specialist to join an international team. You will handle inquiries by phone, email and chat from home, serving French-speaking customers with professional, accurate responses.

Responsibilities include recording interactions in internal systems, adhering to quality standards, and upholding brand representation to ensure customer satisfaction. EU candidates welcomed, with relocation support to Greece.