French Speaking Transportation Customer Experts - Work Remote In Greece

Mercier Consultancy MD; France; A distancia; EUR 28.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

2 Extra Salaries Per Year (13th and 14

Monthly Performance Bonus

Fully Paid Relocation Package

Fully Paid Professional Training

Comprehensive Health Insurance

Career growth opportunities

Descripción de la vacante

Mercier Consultancy Group in Greece seeks French speaking Transportation Customer Experts to join a remote team supporting French-speaking clients in the transportation and logistics sector. The role combines customer service excellence with industry knowledge in a dynamic, international environment.

You will handle inquiries by phone, email, and chat, stay updated on regulations, and collaborate with cross-functional teams.

Formación

• Native or fluent French is required for the role.
• EU passport is required for all applicants.
• Advanced English is needed for internal collaboration.
• Ability to thrive in a remote work environment while staying collaborative.

Responsabilidades

• Provide world-class support to French-speaking clients regarding transportation and logistics inquiries.
• Manage high-volume passenger and freight communications via phone, email, and live chat.
• Resolve technical and operational service issues to ensure seamless transportation experiences.
• Maintain knowledge of regional and international transportation regulations and policies.
• Collaborate with cross-functional teams to streamline customer service workflows in transport.
• Proactively monitor shipment or travel statuses to provide real-time updates.

Conocimientos

French fluency

Customer service

Logistics knowledge

Problem solving

Descripción del empleo

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging elite global talent with market-leading corporations across Europe. As a leader in specialized recruitment and BPO services, we take pride in placing top-tier professionals into high-impact roles, including our current search for French Speaking Transportation Customer Experts positions in Greece.

Job Overview

We are seeking talented, customer-centric professionals to join a dynamic team in the thriving transportation industry. This French Speaking Transportation Customer Experts position in Greece offers a unique opportunity to advance your career while enjoying the Mediterranean lifestyle in one of the world's most beautiful countries.

Key Responsibilities

• Provide world-class support to French-speaking clients regarding complex transportation and logistics inquiries
• Manage high-volume passenger and freight communications via phone, email, and live chat
• Resolve technical and operational service issues to ensure seamless transportation experiences
• Maintain comprehensive knowledge of regional and international transportation regulations and policy updates
• Collaborate with cross-functional teams to streamline customer service workflows within the transport sector
• Proactively monitor shipment or travel statuses to provide real-time updates to stakeholders
• Contribute to the continuous improvement of service standards in the transportation industry

Requirements

• Native or fluent French (spoken and written) is mandatory for this role
• Valid EU passport (required for all applicants)
• Previous experience in transportation, logistics, or high-end customer service is highly preferred
• Advanced proficiency in English for internal professional collaboration
• Strong problem-solving abilities and a commitment to professional excellence
• Ability to thrive in a remote work environment while remaining a collaborative team member

Benefits

• Competitive Monthly Salary
• 2 Extra Salaries Per Year (13th and 14th salary)
• Monthly Performance Bonus
• Fully Paid Relocation Package (flight, transfer, hotel)
• Fully Paid Professional Training
• Comprehensive Health Insurance
• Exceptional opportunities for career growth within the transportation sector

Life in Greece

Embarking on one of the many available French-speaking jobs in Greece means embracing a world-class lifestyle characterized by sun-drenched beaches, ancient history, and a vibrant cultural landscape. Greece offers an unparalleled quality of life, allowing you to enjoy a Mediterranean climate while building your career in an international environment. Living in Greece provides the perfect balance of professional development and leisure.

Beyond the professional benefits, the relocation experience in Greece is seamless and supported by our dedicated team. You will have the chance to explore world-famous Mediterranean cuisine, historic landmarks, and a welcoming local community. Choosing one of our French Speaking Transportation Customer Experts positions in Greece ensures you are not just accepting a job, but embracing a new way of life in beautiful Greece.