French Customer Support Specialist – Travel Focus

BlueView Talent; Valenciennes; On-site; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Meal Allowance

Health & Life Insurance

Relocation Package

Onsite Work

Job summary

BlueView Talent in France is seeking a Customer Specialist to deliver excellent multichannel support in a dynamic international team. You will be the first point of contact for inquiries, orders, accounts, and services, ensuring a seamless experience from first contact to resolution.

Fluent French (C1/C2) and English (B2), EU citizenship or Portuguese residency, strong analytical and communication skills, and a proactive mindset are required.

Qualifications

• Fluent in French (C1/C2) and English (B2) required.
• EU citizenship or Portuguese residency required.
• Strong analytical, creative, and communication abilities.

Responsibilities

• Provide friendly, professional customer support via multiple channels.
• Assist customers with inquiries related to orders, accounts, products, and services.
• Record interactions accurately in internal systems and escalate issues as needed.
• Collaborate with internal teams to resolve customer issues quickly.

Skills

Analytical thinking

Creative thinking

Communication skills

Job description

BlueView Talent in France is seeking a Customer Specialist to deliver excellent multichannel support in a dynamic international team. You will be the first point of contact for inquiries, orders, accounts, and services, ensuring a seamless experience from first contact to resolution.

Fluent French (C1/C2) and English (B2), EU citizenship or Portuguese residency, strong analytical and communication skills, and a proactive mindset are required.