Multilingual Travel Support Specialist

BlueView Talent; Marseille; Presencial; EUR 26 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal allowance

Health and life insurance

Relocation package

Onsite work

Resumo da oferta

BlueView Talent in Marseille is seeking a Customer Specialist to be the first point of contact for customers, delivering professional, personalized support across orders, accounts, products, and services through phone, email, chat, and other digital channels.

You will understand customer needs, provide clear solutions, record interactions in internal systems, collaborate with internal teams to resolve issues quickly, and stay up to date with company offerings through ongoing training.

Qualificações

• Fluent in French (C1/C2) and English (B2)
• Strong analytical and communication abilities
• Professional, detail-oriented and proactive attitude

Responsabilidades

• Provide friendly, professional customer support via phone, email, chat and other digital channels.
• Assist with inquiries related to orders, accounts, products and services.
• Record customer interactions and resolutions in internal systems.
• Collaborate with internal teams to resolve issues quickly and effectively.
• Identify recurring concerns and provide feedback to improve processes.

Conhecimentos

French (C1/C2)

English (B2)

Analytical mindset

Communication skills

Descrição da oferta de emprego

BlueView Talent in Marseille is seeking a Customer Specialist to be the first point of contact for customers, delivering professional, personalized support across orders, accounts, products, and services through phone, email, chat, and other digital channels.

You will understand customer needs, provide clear solutions, record interactions in internal systems, collaborate with internal teams to resolve issues quickly, and stay up to date with company offerings through ongoing training.