French Customer Service Representative - Relocate Abroad

Cross Border Talents; Valenciennes; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

An international recruitment agency is hiring a French Customer Service Representative to assist clients in Portugal, Greece, or Bulgaria. This position requires fluency in French and English, excellent communication, and problem-solving skills. The selected candidate will provide top-notch customer service and will receive full relocation support. The role offers competitive salary, performance bonuses, and various allowances including meals and transport.

Prestations

Competitive salary

Performance bonuses

Full relocation support

Meal and Transport Allowances

Health Insurance

Paid Leave Allowances

Training and professional development

Qualifications

• Fluency in both French and English is mandatory.
• Customer-oriented with a professional and empathetic approach.
• Basic computer skills and familiarity with CRM tools required.
• EU citizenship is necessary for international relocation.

Responsabilités

• Provide high-quality customer support to French clients via various channels.
• Assist customers with inquiries about products, services, and orders.
• Escalate unresolved issues to internal departments as required.

Connaissances

Fluency in French

Fluency in English

Customer-focused attitude

Communication skills

Problem-solving skills

Description du poste

Job Openings French Customer Service Representative - Relocate Abroad

About the job French Customer Service Representative - Relocate Abroad

Locations:Portugal, Greece and Bulgaria.

Work Model: On-site

Required Languages:French + English

About the Role:

We are hiring a French-speaking Customer Service Representative to support an international brand in Portugal, Greece or Bulgaria!We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities:

• Provide high-quality customer service to French-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Requirements:

• Fluency in French and English.
• Customer-focused with a positive, empathetic, and professional attitude.
• Basic computer literacy and comfort with CRM systems or support tools.
• Must be a valid EU citizen and willing to relocate abroad.

Benefits

• Competitive salary and performance bonuses.
• Full relocation support for international candidates.
• Meal and Transport Allowances.
• Health Insurance.
• Paid Leave Allowances.
• Training and professional development opportunities.