French Content Moderator in Athens – Live & Grow

Cbtalents; Épinal; Sur place; EUR 26 000 - 32 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Food allowance

Career growth opportunities

Well-being support

Relocation assistance

Résumé du poste

CBTalents is seeking a French-speaking Agent to work in Athens, moderating content and supporting customers while helping improve AI safety systems. You will review reports, classify content, and contribute to policy improvements in collaboration with Trust & Safety teams.

Requirements include fluent French (C1–C2) and strong English skills, plus 1–2 years in customer support or moderation. Relocation support is offered, with a competitive salary and food allowance.

Qualifications

• C1–C2 French.
• B2 English (C1 may be required for certain specialized workflows).
• 1–2 years of experience in customer support, content moderation, BPO, or a related field is preferred.
• Familiarity with online culture, social media platforms, and internet trends.
• Valid work permit in Greece or EU citizenship required.

Responsabilités

• Review and moderate user-generated content to ensure compliance with community standards and client policies.
• Investigate and take action on reports related to abuse, harassment, intellectual property violations, and other policy breaches.
• Provide customer support via chat, email, and outbound calls for account, payment, and platform-related inquiries.
• Help improve the safety and reliability of AI systems by reviewing and classifying content, including sensitive or complex scenarios.
• Create high-quality data and prompts to evaluate AI system performance.
• Collaborate with Trust & Safety teams to investigate complex cases and contribute to policy improvements.
• Handle sensitive content with professionalism, objectivity, and attention to detail.

Connaissances

French language

English language

Customer support

Content moderation

Description du poste

CBTalents is seeking a French-speaking Agent to work in Athens, moderating content and supporting customers while helping improve AI safety systems. You will review reports, classify content, and contribute to policy improvements in collaboration with Trust & Safety teams.

Requirements include fluent French (C1–C2) and strong English skills, plus 1–2 years in customer support or moderation. Relocation support is offered, with a competitive salary and food allowance.