Freight Operations & Client Support Specialist

Transportation Insight; Nouvelle-Calédonie; On-site; EUR 32,000 - 42,000; Full time

Job summary

Transportation Insight seeks an administrative client support specialist to drive daily freight shipment operations for our clients. You will track pickups, manage data in the TMS, and communicate with carriers and clients to resolve issues.

Ideal candidates have a High School Diploma, 1–3 years of experience, and strong attention to detail with excellent communication and data-entry skills. This on-site role supports customer service for shipping needs.

Qualifications

• High School Diploma required.
• 2-year college degree preferred.
• 1-3 years of industry experience preferred.

Responsibilities

• Track carrier pick-ups/deliveries and enter data into TMS.
• Direct carriers to web portal mechanisms.
• Report variances in times to clients/supervisor.
• Enter shipment information into TMS.
• Request documentation on behalf of clients.
• Build relationships with clients and vendors.
• Answer general customer service inquiries related to clients' shipping needs.

Skills

Customer service

Communication

Detail orientation

Data entry

Driven to succeed

Education

High School Diploma

2-year college degree preferred

Tools

Excel (plus)

Job description

Transportation Insight seeks an administrative client support specialist to drive daily freight shipment operations for our clients. You will track pickups, manage data in the TMS, and communicate with carriers and clients to resolve issues.

Ideal candidates have a High School Diploma, 1–3 years of experience, and strong attention to detail with excellent communication and data-entry skills. This on-site role supports customer service for shipping needs.