Freight Center Support Specialist

Dormont Manufacturing Co; Nouvelle-Calédonie; On-site; EUR 19,326 - 26,573; Full time

Job summary

Dormont Manufacturing Co is seeking an administrative and customer service associate to support FedEx Freight operations. You will handle customer needs, process documentation for freight movement, and assist with daily service center activities.

Responsibilities include data entry, scheduling, rate quotes, and resolving inquiries via phone, email, or fax. Strong communication, time management, and multi-tasking are essential in a fast-paced environment.

Qualifications

• High school diploma or GED required or preferred.
• Two years general office experience preferred.
• One year customer service experience preferred.
• Previous transportation experience preferred.

Responsibilities

• Handle customer needs and process documentation for freight movement.
• Perform administrative/clerical tasks including data entry and filing.
• Enter freight shipment information and generate freight bills.
• Assist customers via phone, e-mail, or fax with inquiries and rate quotes.
• Coordinate pick-ups, deliveries, and driver interactions.
• Review Hours-of-Service logs and report discrepancies.

Skills

Phone skills

Interpersonal skills

Customer service

Time management

Multi-tasking

Education

High school diploma or GED

Tools

Office equipment

Typing

Ten-key

PC systems

Job description

Dormont Manufacturing Co is seeking an administrative and customer service associate to support FedEx Freight operations. You will handle customer needs, process documentation for freight movement, and assist with daily service center activities.

Responsibilities include data entry, scheduling, rate quotes, and resolving inquiries via phone, email, or fax. Strong communication, time management, and multi-tasking are essential in a fast-paced environment.