EMEA Key Accounts & Order Management Lead

FRAME; Paris; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A renowned Californian fashion brand seeks a Senior Customer Service Representative in Paris to oversee key account management and ensure exemplary customer service. This role involves handling the full sales cycle, detailed order management, and client relationship development. The ideal candidate will have a minimum of 5 years' experience in order management within the B2B fashion sector, fluency in English and French, and robust analytical and communication skills. The position emphasizes proactivity, organization, and the ability to navigate a fast-paced international environment.

Qualifications

• At least 5 years of experience in Order Management in the B2B fashion sector.
• Languages: English & French mandatory.
• Proven experience in managing Key Accounts.

Responsabilités

• Manage the full sales administration cycle for key international accounts.
• Act as the main point of contact for clients and logistics.
• Ensure accurate order processing and deliveries.
• Track client orders and manage transport-related disputes.

Connaissances

Order Management

B2B Fashion Experience

Fluent English

Fluent French

Proficient in Excel

Analytical Skills

Detail-oriented

Excellent Communication Skills

Description du poste

A renowned Californian fashion brand seeks a Senior Customer Service Representative in Paris to oversee key account management and ensure exemplary customer service. This role involves handling the full sales cycle, detailed order management, and client relationship development. The ideal candidate will have a minimum of 5 years' experience in order management within the B2B fashion sector, fluency in English and French, and robust analytical and communication skills. The position emphasizes proactivity, organization, and the ability to navigate a fast-paced international environment.