Cloud Desk Subscriptions & Billing Specialist

SoftwareOne; Vauguières-le-Bas; Hybrid; EUR 42,000 - 58,000; Full time

Benefits offered by this job

Global culture

Mentor program

President’s Club

Flexible work

Lifelong education

Grow opportunities

Job summary

SoftwareOne is seeking a Cloud Desk Operations Specialist in Montpellier to ensure provisioning of customer subscriptions across CSPs. You will collaborate with sales, operations and cloud teams, and work with CSP partners and customers to deliver services and support.

Join a hybrid role with professional English and French requirements, and help customers optimize cloud management while staying current with CSP offerings and provisioning platform updates.

Qualifications

• Proven hands-on experience in customer success within cloud services.
• Background in delivering IT solutions with Cloud solution providers.

Responsibilities

• Register and onboard new customers and activate subscription contracts with service providers
• Deliver solutions and services while managing invoicing and providing customer support
• Assist customers in optimizing and simplifying cloud service management
• Train customers on ordering and billing tools
• Coordinate service deployments with technical teams for complex solutions
• Stay up to date with CSP offerings and provisioning platform updates

Skills

Cloud services expertise

Customer success experience

Job description

SoftwareOne is seeking a Cloud Desk Operations Specialist in Montpellier to ensure provisioning of customer subscriptions across CSPs. You will collaborate with sales, operations and cloud teams, and work with CSP partners and customers to deliver services and support.

Join a hybrid role with professional English and French requirements, and help customers optimize cloud management while staying current with CSP offerings and provisioning platform updates.