Athens-Based French Content Moderation & Safety Specialist

Cbtalents; Dunkerque; Sur place; EUR 21 000 - 29 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Food allowance

Career growth opportunities

Well-being support

Relocation support available

Résumé du poste

Cbtalents is seeking a French-speaking Agent to join an international team in Athens, delivering content moderation, customer support, and AI safety improvements. You will review reports, assist users via chat, email, and calls, and help train data for AI systems.

Ideal candidates have 1–2 years in customer support or moderation, fluent French (C1–C2) and good English (B2). A Greece work permit or EU citizenship is required, with relocation support available.

Qualifications

• C1–C2 French proficiency.
• B2 English proficiency.
• 1–2 years in customer support, content moderation, or related field.
• Familiarity with online culture and social platforms.
• Valid work permit in Greece or EU citizenship required.

Responsabilités

• Review and moderate user-generated content to ensure compliance with community standards and client policies.
• Investigate and take action on reports related to abuse, harassment, IP violations, and other policy breaches.
• Provide customer support via chat, email, and outbound calls for account, payment, and platform-related inquiries.
• Help improve the safety and reliability of AI systems by reviewing and classifying content, including sensitive or complex scenarios.
• Create high-quality data and prompts to evaluate AI system performance.
• Collaborate with Trust & Safety teams to investigate complex cases and contribute to policy improvements.
• Handle sensitive content with professionalism, objectivity, and attention to detail.

Connaissances

French language

English language

Description du poste

Cbtalents is seeking a French-speaking Agent to join an international team in Athens, delivering content moderation, customer support, and AI safety improvements. You will review reports, assist users via chat, email, and calls, and help train data for AI systems.

Ideal candidates have 1–2 years in customer support or moderation, fluent French (C1–C2) and good English (B2). A Greece work permit or EU citizenship is required, with relocation support available.