Finnish-Speaking iGaming Customer Support — Malta Relocation

Next Job Abroad; Helsinki; On-site; EUR 23,000 - 29,000; Full time

Benefits offered by this job

Relocation package

Bonuses

Healthcare benefits

Job summary

Next Job Abroad is seeking a Finnish-speaking Customer Support Agent to join our iGaming team in Malta. You will assist Finnish-speaking players via chat, email, and phone, helping them enjoy a safe and enjoyable gaming experience.

Relocation to Malta is provided, and you will work with a diverse, international group while developing product knowledge through hands-on training. A strong focus on customer satisfaction and clear communication is essential.

Qualifications

• Fluency in Finnish and good command of English.
• Experience in customer service or related field.
• Willingness to relocate to Malta.

Responsibilities

• Provide outstanding customer support to Finnish-speaking clients via chat, email, and phone.
• Address customer inquiries and resolve issues promptly and effectively.
• Educate customers about gaming offerings to enhance their experience.
• Collaborate with team members to maintain high service standards.
• Document customer interactions in the CRM system.
• Collect customer feedback for service improvement.
• Participate in training sessions to enhance product knowledge and service delivery skills.

Skills

Finnish language

English proficiency

Customer service

CRM software

Tools

CRM software

Job description

Next Job Abroad is seeking a Finnish-speaking Customer Support Agent to join our iGaming team in Malta. You will assist Finnish-speaking players via chat, email, and phone, helping them enjoy a safe and enjoyable gaming experience.

Relocation to Malta is provided, and you will work with a diverse, international group while developing product knowledge through hands-on training. A strong focus on customer satisfaction and clear communication is essential.