Finnish Customer Care Agent Malta Relocation Included

Next Job Abroad; Helsinki; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Flight & relocation

First month accommodation

Performance bonuses

Vibrant office

Career growth

Job summary

Next Job Abroad is seeking an energetic early‑career support professional to join Europe's bold iGaming scene in Malta. You will handle live chat and email inquiries, resolve issues, and ensure smooth player experiences with a friendly, proactive approach.

Requirements include proven customer service experience, native or near‑native Finnish and strong English skills, and a mindset to relocate abroad. The role offers relocation assistance, a modern office, and clear paths for rapid career growth.

Qualifications

• Proven support experience in a customer service environment.
• Native Finnish with strong English written and spoken skills.
• Tech-savvy with CRM dashboards and quick learning of internal tools.
• Willing to relocate to Malta and join an international team.

Responsibilities

• Provide Live Chat & Email support for players in real time.
• De-escalate issues, troubleshoot, and ensure positive user experiences.
• Collaborate with VIP, Payments, and Risk teams to maintain platform operations.
• Bring energy, personality, and active listening to daily interactions.

Skills

Customer service

BPO live chat

Multitasking

Active listening

Tools

CRM tools

Job description

Next Job Abroad is seeking an energetic early‑career support professional to join Europe's bold iGaming scene in Malta. You will handle live chat and email inquiries, resolve issues, and ensure smooth player experiences with a friendly, proactive approach.

Requirements include proven customer service experience, native or near‑native Finnish and strong English skills, and a mindset to relocate abroad. The role offers relocation assistance, a modern office, and clear paths for rapid career growth.