Finnish-speaking iGaming Support Specialist | Hybrid + Relocation Bonus

Next Job Abroad; Helsinki; Hybrid; EUR 23,000 - 32,000; Full time

Benefits offered by this job

Relocation support

Relocation bonus

Hybrid work

Remote days (up to 40)

Home office setup

Wellbeing allowance

Health insurance

Team events

Office meals

Job summary

Next Job Abroad is hiring for a customer service role in Malta with relocation support. The position offers a hybrid work setup and an international team, focusing on assisting players of top sportsbook and casino brands.

You will chat, email, and call players, handle accounts and payments, perform KYC checks, and provide feedback to improve tools and service. The role suits someone with Finnish fluency and a proactive, friendly attitude.

Qualifications

• Fluent in Finnish (and comfortable in English).
• Excellent communication and proactive attitude.
• Interest in sports, casino, or online entertainment.
• Willing to work shifts in a dynamic environment.
• Previous customer service experience is a plus.

Responsibilities

• Chatting, emailing, and calling players, helping with their questions.
• Handling account and payment requests.
• Checking documents (KYC) and ensuring smooth transactions.
• Running basic security checks.
• Sharing ideas and feedback to improve service and tools.

Skills

Fluent in Finnish

Great communicator

Customer service mindset

Proactive attitude

Job description

Next Job Abroad is hiring for a customer service role in Malta with relocation support. The position offers a hybrid work setup and an international team, focusing on assisting players of top sportsbook and casino brands.

You will chat, email, and call players, handle accounts and payments, perform KYC checks, and provide feedback to improve tools and service. The role suits someone with Finnish fluency and a proactive, friendly attitude.