Finnish Night-Shift Customer Support – iGaming

Next Job Abroad; Turku; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Competitive Salary + Night Shift Allowance

Relocation Support

Private health insurance

Access to onsite gym, sauna

Commute Allowance

Career Progression opportunities

Job summary

A leading iGaming company is looking for Finnish-speaking Customer Support Specialists for night shifts in Malta. The role involves handling live chat and email inquiries, assisting with player accounts, and ensuring a high-quality player experience. Candidates should have 1+ years in customer support and fluency in Finnish and English. This position offers competitive pay, relocation support, and growth opportunities within the industry.

Qualifications

• At least 1 year of previous experience in customer support (Chat/Email based).
• Previous experience in iGaming is a significant advantage.

Responsibilities

• Handle live chat and email inquiries in Finnish and English.
• Assist with player verification and payment queries.
• Identify and escalate Responsible Gaming situations.
• Investigate account issues and provide solutions.
• Escalate complex cases to specialized departments.

Skills

Native-level fluency in Finnish

Professional fluency in English

Calm and structured communication style

Ability to work independently

Job description

A leading iGaming company is looking for Finnish-speaking Customer Support Specialists for night shifts in Malta. The role involves handling live chat and email inquiries, assisting with player accounts, and ensuring a high-quality player experience. Candidates should have 1+ years in customer support and fluency in Finnish and English. This position offers competitive pay, relocation support, and growth opportunities within the industry.