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Benefits offered by this job
Competitive Salary + Night Shift Allowance
Relocation Support
Private health insurance
Access to onsite gym, sauna
Commute Allowance
Career Progression opportunities
Job summary
A leading iGaming company is looking for Finnish-speaking Customer Support Specialists for night shifts in Malta. The role involves handling live chat and email inquiries, assisting with player accounts, and ensuring a high-quality player experience. Candidates should have 1+ years in customer support and fluency in Finnish and English. This position offers competitive pay, relocation support, and growth opportunities within the industry.
Qualifications
At least 1 year of previous experience in customer support (Chat/Email based).
Previous experience in iGaming is a significant advantage.
Responsibilities
Handle live chat and email inquiries in Finnish and English.
Assist with player verification and payment queries.
Identify and escalate Responsible Gaming situations.
Investigate account issues and provide solutions.
Escalate complex cases to specialized departments.
Skills
Native-level fluency in Finnish
Professional fluency in English
Calm and structured communication style
Ability to work independently
Job description
A leading iGaming company is looking for Finnish-speaking Customer Support Specialists for night shifts in Malta. The role involves handling live chat and email inquiries, assisting with player accounts, and ensuring a high-quality player experience. Candidates should have 1+ years in customer support and fluency in Finnish and English. This position offers competitive pay, relocation support, and growth opportunities within the industry.