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At TCS Spain, we're seeking a highly skilled AIOPS Technician to join our dynamic team. As a key member, you'll play a vital role in ensuring the smooth operation of our monitoring strategy and contributing to the growth and improvement of our detection capabilities.

Key Responsibilities :

• Observe platform and merchant performance, detecting potential issues proactively to mitigate risks in collaboration with Engineering teams.
• Communicate effectively with merchants during incidents, providing accurate and updated information to keep them informed.
• Collaborate with Operations, Product, Engineering, and Reliability teams to integrate, grow, and continuously improve our monitoring strategy and increase reliability.
• Investigate alerts and provide feedback to engineering teams to develop effective logging and alerting across the platform architecture.
• Mitigate merchant impact risk by acting on alerts in partnership with Engineering teams and contribute to the monitoring playbook by documenting learnings.
• Prioritize, automate, and scale every aspect of our detection capabilities ruthlessly.

Requirements :

Benefits :

We value diversity and inclusion at TCS Spain and strive to create a workplace culture that promotes flexibility and work-life balance.

Tata Consultancy Services (TCS) is an Information Technology company founded in 1968 and is part of the Tata Group. With operations in over 55 countries and a diverse workforce collaborating with leading Spanish and multinational companies, TCS is considered one of the best companies to work for worldwide.

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