Jobs in França

Mercier Consultancy is thrilled to announce an exciting opportunity for Polish Speaking Customer Service Representatives to join our team in Bulgaria, complete with a fully paid relocation package! In this essential role, you will be responsible for delivering outstanding support to our Polish-speaking clients, ensuring their inquiries are addressed with precision and care. Bulgaria is known for its stunning landscapes, rich history, and welcoming culture, providing a perfect backdrop for your career advancement. If you are passionate about customer service and ready to embark on a new adventure, we invite you to apply!

• Provide exceptional customer service in Polish through various communication channels, including phone, email, and live chat.
• Assist customers with inquiries regarding products and services, offering accurate information and support.
• Effectively resolve customer complaints and challenges, ensuring a positive experience.
• Document customer interactions diligently and contribute insights for continuous service improvement.
• Work collaboratively with your team to enhance service quality and tackle common issues.
• Stay informed about company offerings and industry trends to provide knowledgeable assistance.
• Participate in ongoing training sessions to enhance your customer service skills.

• Fluency in Polish and English is required, with strong written and verbal communication skills.
• Previous experience in customer service is preferred, but a willingness to learn is highly valued.
• Excellent problem-solving abilities and a strong commitment to customer satisfaction.
• Ability to effectively multitask and manage inquiries in a fast-paced environment.
• Basic computer skills and familiarity with customer service software are advantageous.
• Willingness to relocate to Bulgaria and immerse yourself in a new cultural experience.
• Flexibility to work various shifts, including evenings and weekends, as needed.

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid TrainingFully Paid Relocation Package (flight, transfer and hotel)
• Health Insurance
• Private Health Insurance
• And Much More...