Temporary Admissions Advisor — Global Student Outreach

IE University; Madrid; Presencial; EUR 24.000 - 30.000; Jornada completa

Descripción de la vacante

IE University is seeking an Admissions Advisor (Temporary) to join the Madrid-based Admissions team at IE Tower. You will manage the admissions process for global candidates and support standout applicants through the application journey.

Join a dynamic, multicultural team and contribute to delivering an outstanding admissions experience across on campus and virtual events, while building relationships with IE departments and international offices.

Formación

• Bachelor’s degree desirable.
• 1–2 years of experience in admissions or customer service.
• Advanced English and Spanish language skills.
• Valid work permit for Spain.
• CRM experience preferred.
• Strong communication and proactive approach.

Responsabilidades

• Provide outstanding customer service to prospective students and families, in person and by phone.
• CRM management: data entry into admissions database and tracking enrollment documents.
• Handle telephone and walk-in enquiries as primary contact.
• Contribute to process improvements to enhance admissions experience.
• Support on-campus events (Open Days) and off-campus events (Admissions days, Fairs).
• Assist applicants through the admission and enrollment process.
• Collaborate with IE departments and international offices to maintain team reputation.
• Be available to work one Saturday morning every 8–9 weeks.

Conocimientos

Bachelor's degree desirable

1–2 years experience

Advanced English

Advanced Spanish

Work permit Spain

CRM experience

Excellent communication

Proactive

Team player

Educación

Bachelor’s degree

Herramientas

CRM

Descripción del empleo

IE University is seeking an Admissions Advisor (Temporary) to join the Madrid-based Admissions team at IE Tower. You will manage the admissions process for global candidates and support standout applicants through the application journey.

Join a dynamic, multicultural team and contribute to delivering an outstanding admissions experience across on campus and virtual events, while building relationships with IE departments and international offices.