Global Admissions Advisor - Madrid (Temporary)

IE University; Madrid; Presencial; EUR 24.000 - 30.000; Jornada completa

Descripción de la vacante

IE University in Madrid seeks an Admissions Advisor to join the dynamic Admissions team. This temporary role manages the admissions process for candidates worldwide and supports outstanding applicants through the application journey.

Ideal candidates have 1–2 years of experience, strong English and Spanish, and a proactive, client-focused mindset. Availability for occasional Saturday mornings is required.

Formación

• Bachelor’s degree desirable.
• 1-2 years of experience.
• Advanced English and Spanish speaker.
• Valid work permit for Spain.
• Highly client focused and proactive.
• Excellent communication and process skills.
• CRM experience preferred.

Responsabilidades

• Provide outstanding customer service to prospective students and families.
• CRM management: data entry, tracking of documents.
• Handle telephone and walk-in enquiries as primary contact.
• Support continuous process improvement for admissions experience.
• Assist with on-campus and off-campus events and outreach.
• Collaborate with IE departments and international offices.

Conocimientos

Client focus

Proactivity

Communication

Team player

Educación

Bachelor's degree

Herramientas

CRM software

Descripción del empleo

IE University in Madrid seeks an Admissions Advisor to join the dynamic Admissions team. This temporary role manages the admissions process for candidates worldwide and supports outstanding applicants through the application journey.

Ideal candidates have 1–2 years of experience, strong English and Spanish, and a proactive, client-focused mindset. Availability for occasional Saturday mornings is required.