Global Admissions Advisor – Undergraduate Programs

IE University; Madrid; Presencial; EUR 26.000 - 38.000; Jornada completa

Descripción de la vacante

IE University in Segovia Campus is seeking an Admissions Advisor to join its dynamic admissions team. You will manage the admissions process for global candidates and guide outstanding applicants through the application journey.

The role requires strong English and Spanish, client focus, and collaborative teamwork. It involves CRM management, events support, and occasional Saturday work to meet recruiting goals.

Formación

• Bachelor's degree desirable.
• 1-2 years of experience in admissions or similar.
• Advanced English and Spanish at a high level.
• Valid work permit for Spain.

Responsabilidades

• Provide outstanding customer service to prospective students and families in person and by phone.
• CRM management: data entry, tracking of documents and enrolment files.
• Primary responsibility for telephone and walk-in enquiries.
• Pro-active process improvement to ensure the best admissions experience.
• Support on-campus events and off-campus events.
• Active support to all applicants in the admission process.
• Support teammates to build a collaborative team environment.
• Build relationships with departments and international offices; Saturday availability every 8/9 weeks.

Conocimientos

Advanced English

Spanish

Excellent communication

Proactive

Team player

Process management

Educación

Bachelor's Degree

Herramientas

CRM

Descripción del empleo

IE University in Segovia Campus is seeking an Admissions Advisor to join its dynamic admissions team. You will manage the admissions process for global candidates and guide outstanding applicants through the application journey.

The role requires strong English and Spanish, client focus, and collaborative teamwork. It involves CRM management, events support, and occasional Saturday work to meet recruiting goals.