Team Leader – Logistics & Service (Barcelona, 3–9)

UPS Supply Chain Solutions, Inc.; Barcelona; Vor Ort; EUR 42.000 - 56.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Health insurance

Ongoing training

Growth opportunities

Zusammenfassung

UPS Supply Chain Solutions, Inc. in Barcelona is seeking a Team Leader to manage staff, coach the team, and identify talents while maintaining top‑notch customer service. The role emphasizes KPI monitoring, continuous improvement, and cross‑department coordination.

The ideal candidate holds a Higher Vocational Training or University Degree, speaks English fluently, demonstrates strong leadership and quick decision‑making, and is flexible to work 3:00–9:00 with solid MS Office skills.

Qualifikationen

• Higher Vocational Training or a University Degree is essential.
• Advanced knowledge of English is essential.
• Curiosity; eager to learn new areas of the business and develop service knowledge.
• Strong leadership qualities and quick decision‑making.
• Strong communication skills.
• A decisive leader capable of handling unexpected situations.
• Flexible and analytical; enjoys solving problems and making decisions.
• Knowledge of MS Office systems: Excel, Outlook at user level.
• Flexibility is important; hours: 3:00-9:00.

Aufgaben

• Management of the staff under your supervision; coaching and training the team.
• Identification and development of potential talents for the company.
• Focus on excellence in customer service.
• Daily monitoring of KPIs and continuous improvement initiatives.
• Meetings with service providers (OSPs) to ensure proper customer service monitoring.
• Coordination of project management projects and collaboration with BaSE, IE, etc.
• Coordination of center and service audits; follow‑up on issues found.
• Resource planning, holiday planning, peak hours and aircraft adjustments.
• Support with operational functions when necessary.

Kenntnisse

Leadership

Team management

Decision making

Communication

Coaching

Flexibility

Analytical thinking

Problem solving

Ausbildung

Higher Vocational Training or University Degree

Tools

Excel

Outlook

Jobbeschreibung

UPS Supply Chain Solutions, Inc. in Barcelona is seeking a Team Leader to manage staff, coach the team, and identify talents while maintaining top‑notch customer service. The role emphasizes KPI monitoring, continuous improvement, and cross‑department coordination.

The ideal candidate holds a Higher Vocational Training or University Degree, speaks English fluently, demonstrates strong leadership and quick decision‑making, and is flexible to work 3:00–9:00 with solid MS Office skills.