Systems Engineer/DevOps Eng, ESC Managed Operations (AWS)

Amazon; Madrid; Presencial; EUR 45.000 - 70.000; Jornada completa

Descripción de la vacante

A leading technology firm in Madrid seeks a Systems Engineer/DevOps Engineer to lead the launch of the European Sovereign Cloud (ESC). The role involves collaborating with global teams and implementing high-availability AWS services. The ideal candidate possesses strong systems engineering expertise, experience with monitoring frameworks, and a passion for continuous improvement. This position offers competitive relocation support for candidates from other EU countries, aligning with AWS’s commitment to innovation and customer satisfaction.

Servicios

Relocation support

Work-life balance initiatives

Diverse and inclusive culture

Formación

• National of an EU member state required.
• Demonstrated expertise with hardware, software, and networking.
• Ability to troubleshoot performance and reliability issues.

Responsabilidades

• Oversee launch of the ESC in 2025.
• Collaborate with global AWS teams.
• Participate in on-call rotations for incident resolution.

Conocimientos

Expertise in systems engineering

Scripting in Bash, Python, or Ruby

Understanding of Linux and networking

Experience with monitoring frameworks

Operational procedure development

Educación

National of an EU member state

Herramientas

CloudWatch

Datadog

Grafana

Elastic

Infrastructure as Code (CDK, CloudFormation)

Descripción del empleo

Systems Engineer/DevOps Eng, ESC Managed Operations

Job ID: 3153321 | Amazon Spain Services, S.L.U.

AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). To spearhead this initiative, we are actively seeking experienced systems engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high‑availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please check out our blog: https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/

Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day‑to‑day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. You will be required to occasionally participate in “on‑call” rotations to resolve incidents occurring out‑of‑hours.

The overarching goal is to deliver scalable services and ensure a high‑availability experience for EU customers. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in building a best‑in‑class development engineering and operations team that aligns with AWS’ commitment to customer satisfaction and continual innovation.

Utility Computing (UC) – European Sovereign Cloud (ESC) is a part of AWS Utility Computing (UC). AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IOT), Platform, and Productivity Apps services in AWS. Within AWS UC, Managed Operations engineers engage with AWS customers who require specialized security solutions for their cloud services.

A day in the life – Embark on a week filled with meaningful contributions to the operation and improvement of significant software systems. You dedicate a substantial portion of your time to carefully review the operational health of services within your team's responsibility, identify anomalies, craft actionable bug reports, and work to enhance efficiency and performance. You also offer constructive feedback on change management documents, address operational backlog, contribute to development and testing of scripts, educate team members on the complexities of the European Sovereign Cloud, and work towards continuous learning and improvement. Your position includes 24/7 on‑call responsibility, working as a team to root‑cause issues and ensure system resilience.

Eligibility requirement

• Fluency in written and spoken English is required.
• Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud.
• Amazon will provide relocation support for successful applicants relocating within the European Union.
• Employees will participate in an On‑Call rota.

About the team

Diverse Experiences – AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS – Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance – We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture – AWS values curiosity and connection. Our employee‑led and company‑sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth – We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.

Basic Qualifications

• This role requires you to be a national of an EU member state.
• Demonstrated expertise in systems engineering working with hardware, software, networking, operating systems.
• Experience scripting processes in a language such as Bash, Python, or Ruby.
• Solid understanding of Linux and networking, and able to troubleshoot and anticipate problems that affect the performance, reliability, or availability of software systems.
• Able to lead the creation, revision, and/or improvement of standard operational procedures (SOPs) and drive operational best practices.

Preferred Qualifications

• Experience with monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar).
• Experience actively mentoring junior engineers and working cross‑organizationally and leading strategic team efforts requiring work from multiple team members.
• Experience supporting service in AWS or other cloud systems or service.
• Experience operating 24x7 high‑availability, distributed software applications and performance tuning software applications and optimizing fleet utilization.
• Experience with Infrastructure as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar).

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.