Strategic Account Manager — AI-Driven Growth & Retention

Enginy; Barcelona; Hybride; EUR 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Enticing performance bonuses

Flexible remuneration through Cobee

Pension plan through Arca

Short Fridays all year round

Extra vacation days for personal occasions

Work-from-home allowance

Full remote weeks in August

Gym discount

Fresh fruit provided

Career growth opportunities

Team gatherings and celebrations

Collaborative culture

Résumé du poste

Enginy, based in Barcelona, is seeking an Account Manager to enhance customer retention and growth across a large portfolio. The successful candidate will utilize AI-driven tools to automate tasks and focus on engaging customers effectively. With 2-4 years in B2B SaaS, the role requires a proactive approach to account management, ensuring customer satisfaction and driving expansion opportunities.

The role offers a competitive salary, performance bonuses, and flexible working arrangements, fostering a collaborative and respectful culture.

Qualifications

• 2–4 years in Customer Success or Account Management in B2B SaaS.
• Experience with digital programs or automated campaigns.
• Proactive, ownership-driven mindset with commercial success.

Responsabilités

• Manage a large portfolio of B2B SaaS accounts effectively.
• Own renewals and lead upsell conversations.
• Build engagement templates and automate repetitive touchpoints.

Connaissances

Customer Success Management

B2B SaaS Experience

Proficiency in Spanish and English

Ownership-driven mindset

Digital marketing automation tools

Description du poste

Enginy, based in Barcelona, is seeking an Account Manager to enhance customer retention and growth across a large portfolio. The successful candidate will utilize AI-driven tools to automate tasks and focus on engaging customers effectively. With 2-4 years in B2B SaaS, the role requires a proactive approach to account management, ensuring customer satisfaction and driving expansion opportunities.

The role offers a competitive salary, performance bonuses, and flexible working arrangements, fostering a collaborative and respectful culture.