Account Manager Barcelona

Enginy; Barcelona; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A tech startup based in Barcelona is seeking an Account Manager to oversee the retention and growth of its German-speaking clients. The role involves managing a portfolio of B2B SaaS accounts, ensuring successful onboarding, delivering value, and securing renewals. Ideal candidates will have 2-5 years in Customer Success or Account Management, fluency in Spanish and English, and strong communication skills. Join us in shaping the future of B2B sales in a dynamic and innovative environment.

Formación

• 2–5 years of experience in Customer Success or Account Management in B2B SaaS.
• Comfortable using CRM and customer-success tools.
• Strong communication and relationship‑building skills.

Responsabilidades

• Proactively manage accounts to minimize churn and secure renewals.
• Identify risks early and build engagement plans with customers.
• Maintain accurate CRM data, health scores, and renewal timelines.
• Use product usage and feedback to manage account health.
• Build strong relationships with key stakeholders.

Conocimientos

Proficiency in Spanish

Proficiency in English

Strong communication skills

Relationship-building skills

Proactive mindset

Experience in Customer Success

Experience in Account Management

Herramientas

CRM tools

Customer-success tools

Descripción del empleo

Enginy is a Barcelona-based startup on a mission to revolutionize how B2B sales and prospecting teams operate. Our AI-driven lead generation technology automates manual prospecting, enabling sales teams to focus on closing deals.

After raising €5 million in seed funding, we are scaling our teams and expanding into key markets.

About the role

We’re looking for an Account Manager to own the retention and growth of our German‑speaking customer base. You will manage a portfolio of B2B SaaS accounts, ensuring customers are successfully onboarded, see value from the product, and renew long‑term.

Responsibilities

• Proactively manage accounts to minimize churn and secure renewals.
• Identify risks early and build engagement plans with customers.
• Maintain accurate CRM data, health scores, and renewal timelines.
• Use product usage and feedback to manage account health.
• Build strong relationships with key stakeholders.

About you

• Proficiency in Spanish and English.
• 2–5 years experience in Customer Success or Account Management in B2B SaaS.
• Strong communication and relationship‑building skills.
• Proactive and ownership‑driven mindset.
• Comfortable using CRM and customer‑success tools.

Research shows that candidates from underrepresented groups often self‑select out even when they’re a strong match. If this role excites you and you believe you can make an impact at Enginy AI, we encourage you to apply.

Ready to help build the infrastructure behind the future of B2B sales? Let’s build something great together.