Account Manager - Italian Market

Enginy; Barcelona; On-site; EUR 36,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Cobee remuneration

Pension plan

Short Fridays

Birthday leave

WFH allowance

Work Anywhere weeks

Gym discount

Free fruit

Beachfront office

Beach access

SaaS conferences

Job summary

Enginy, a Barcelona-based startup, is hiring an Account Manager to own retention and growth of its B2B SaaS customer base in Italian and English markets. You will ensure customers are onboarded, see value, and renew long-term, while maintaining strong relationships and proactive account health.

You'll manage a portfolio with a focus on reducing churn, leveraging product usage data, and coordinating with stakeholders to secure renewals.

Qualifications

• Fluency in Italian and English.
• 2–5 years in Customer Success or Account Management in B2B SaaS.
• Strong communication and relationship-building skills.
• Proactive and ownership-driven mindset.
• Comfortable using CRM and customer success tools.

Responsibilities

• Proactively manage accounts to minimize churn and secure renewals.
• Maintain accurate CRM data, health scores, and renewal timelines.
• Use product usage and feedback to manage account health.
• Build strong relationships with key stakeholders and onboard new clients.

Skills

Italian language

English language

Customer success

Account management

CRM usage

Communication skills

Tools

CRM software

Job description

About Enginy

Enginy is a Barcelona-based startup on a mission to revolutionize how B2B sales and prospecting teams operate. Our cutting-edge AI-driven lead generation technology empowers sales teams to focus on what truly matters: selling. By automating manual prospecting, we help optimize workflows, ensuring a predictable and scalable sales pipeline—no wasted time, just results.

After successfully raising €5 million in a landmark seed funding round, we are looking to grow our teams and scale in key markets.

Enginy AI is a Barcelona-based startup transforming how B2B sales teams generate pipelines. Our AI-driven technology automates manual prospecting so sales teams can focus on what matters most: closing deals.

After raising €5M in seed funding, we’re scaling our teams and expanding into key markets.

We’re looking for an Account Manager to own the retention and growth of our customer base. You will manage a portfolio of B2B SaaS accounts, ensuring customers are successfully onboarded, seeing value from the product, and renewing long-term.

About the role

As Account Manager, you will manage a portfolio of customers in the Italian and English-speaking market and ensure they remain successful and engaged with Enginy.

Customer Retention

• Proactively manage accounts to minimize churn and secure renewals
• Identify risks early and build engagement plans with customers

Account Management

• Maintain accurate CRM data, health scores, and renewal timelines
• Use product usage and feedback to manage account health
• Build strong relationships with key stakeholders
• Onboarding new clients

About you

• Proficiency in Italian and English
• 2–5 years experience in Customer Success or Account Management in B2B SaaS
• Strong communication and relationship-building skills
• Proactive and ownership-driven mindset
• Comfortable using CRM and customer success tools

What we offer

• Competitive salary tailored to your experience.
• Enticing performance bonuses that you won’t see anywhere else.
• Flexible remuneration through Cobee.
• Pension Plan through Arca
• Short Fridays all year round and extra days of vacation for your birthday and Geneversary.
• Yearly Work From Home allowance (24 days for Customer Facing functions / 48 days for Product & Engineering and Admin)
• Full Work From Anywhere weeks during August & End of the year.
• A discount on a premium gym (with spa access) just a step away.
• Free fresh fruit every day to help you care for your health.
• A discount at a beachfront cafe where you can also get daily menu deals.
• Beachfront office so you can work with stunning sea views—an inspiring and energizing workspace.
• Direct beach access to take breaks by the sea and recharge.
• Continuous learning, including but not limited to mentoring, coaching, workshops, and opportunities to attend SaaS conferences.
• Career growth opportunities, as we won’t let your dedication and results go unnoticed.
• Team gatherings and celebrations, because we love to build connections and celebrate achievements together.
• A collaborative culture because we foster hard work, teamwork, transparency, and respect, encouraging open communication and a positive environment where your voice matters.

If you’re not sure you meet 100% of the requirements — we still want to hear from you.

Research shows that candidates from underrepresented groups often self-select out even when they’re a strong match. If this role excites you and you believe you can make an impact at Enginy AI, we encourage you to apply.

Ready to help build the infrastructure behind the future of B2B sales? Let’s build something great together.

Ready to shape the future of B2B sales with us? Let’s build something great together!