Spanish-Speaking Solutions Consultant — Sofia

Mercier Consultancy Group; Zaragoza; Presencial; EUR 20.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive monthly salary

Fully paid training

Health insurance

Fully paid relocation package

Monthly performance bonus

Modern office environment

Career development opportunities

Descripción de la vacante

Mercier Consultancy Group is sourcing a Spanish Speaking Solutions Consultant for Bulgaria, with relocation to Sofia. The role focuses on delivering exceptional customer support to Spanish-speaking clients while collaborating with international teams.

The ideal candidate will be fluent in Spanish and English, have prior customer-facing experience, and be willing to relocate. A dynamic, World-class recruitment environment offers training, health benefits, and relocation assistance.

Formación

• Native or fluent Spanish (spoken and written).
• Professional proficiency in English.
• Previous experience in a customer-facing role preferred.
• Ability to relocate to Sofia.
• Valid EU passport.

Responsabilidades

• Act as the primary contact for Spanish-speaking clients in the Customer Support Services sector.
• Provide expert solutions to complex inquiries with professional communication.
• Collaborate with international teams to optimize support workflows and enhance client satisfaction metrics.
• Maintain accurate records of customer interactions within internal databases.
• Proactively identify opportunities for service enhancements for the Spanish-speaking portfolio in Sofia.
• Navigate multiple digital tools to deliver real-time support across channels.
• Stay updated on product developments and industry regulations relevant to the Customer Support Services industry.
• Strong problem-solving skills and a genuine passion for the industry.

Conocimientos

Spanish fluency

English proficiency

Customer-focused

Problem-solving

Relocation-ready

Descripción del empleo

Mercier Consultancy Group is sourcing a Spanish Speaking Solutions Consultant for Bulgaria, with relocation to Sofia. The role focuses on delivering exceptional customer support to Spanish-speaking clients while collaborating with international teams.

The ideal candidate will be fluent in Spanish and English, have prior customer-facing experience, and be willing to relocate. A dynamic, World-class recruitment environment offers training, health benefits, and relocation assistance.