Spanish Speaking Solutions Consultant - Work In Sofia, Bulgaria

Mercier Consultancy Group; Zaragoza; Presencial; EUR 20.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive monthly salary

Fully paid training

Health insurance

Fully paid relocation package

Monthly performance bonus

Modern office environment

Career development opportunities

Descripción de la vacante

Mercier Consultancy Group is sourcing a Spanish Speaking Solutions Consultant for Bulgaria, with relocation to Sofia. The role focuses on delivering exceptional customer support to Spanish-speaking clients while collaborating with international teams.

The ideal candidate will be fluent in Spanish and English, have prior customer-facing experience, and be willing to relocate. A dynamic, World-class recruitment environment offers training, health benefits, and relocation assistance.

Formación

• Native or fluent Spanish (spoken and written).
• Professional proficiency in English.
• Previous experience in a customer-facing role preferred.
• Ability to relocate to Sofia.
• Valid EU passport.

Responsabilidades

• Act as the primary contact for Spanish-speaking clients in the Customer Support Services sector.
• Provide expert solutions to complex inquiries with professional communication.
• Collaborate with international teams to optimize support workflows and enhance client satisfaction metrics.
• Maintain accurate records of customer interactions within internal databases.
• Proactively identify opportunities for service enhancements for the Spanish-speaking portfolio in Sofia.
• Navigate multiple digital tools to deliver real-time support across channels.
• Stay updated on product developments and industry regulations relevant to the Customer Support Services industry.
• Strong problem-solving skills and a genuine passion for the industry.

Conocimientos

Spanish fluency

English proficiency

Customer-focused

Problem-solving

Relocation-ready

Descripción del empleo

Spanish Speaking Solutions Consultant

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with high-growth organizations across the European BPO and customer support services landscape. We pride ourselves on providing bespoke career solutions and facilitating seamless transitions for professionals seeking to elevate their careers in the heart of Europe.

Job Overview

We are currently sourcing exceptional talent for the Spanish Speaking Solutions Consultant position in Bulgaria. This role is perfect for a communicative professional eager to thrive in a fast-paced Customer Support Services environment while enjoying the vibrant lifestyle that only jobs in Bulgaria can offer.

Key Responsibilities

• Act as the primary point of contact for Spanish-speaking clients, ensuring an exceptional service experience in the Customer Support Services sector.
• Provide expert solutions to complex inquiries, maintaining the highest standards of professional communication and efficiency.
• Collaborate with international teams to optimize support workflows and enhance client satisfaction metrics.
• Maintain accurate records of customer interactions within internal databases to ensure data integrity and process improvement.
• Proactively identify opportunities for service enhancements, contributing to the overall success of our Spanish-speaking jobs portfolio in Sofia.
• Navigate multiple digital tools and platforms simultaneously to deliver real-time support across various communication channels.
• Stay updated on product developments and industry-specific regulations relevant to the Customer Support Services industry.
• Native or fluent Spanish (spoken and written).
• Valid EU passport (mandatory).
• Professional proficiency in English to collaborate with our diverse, international team in Sofia.
• Strong problem-solving skills and a genuine passion for the Customer Support Services industry.
• Previous experience in a customer-facing role is highly preferred for this Spanish Speaking Solutions Consultant position in Bulgaria.
• Ability to relocate to Sofia and adapt to a dynamic professional environment.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Comprehensive Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus.
• Modern office environment with access to international career development opportunities.
• And Much More…

Life in Bulgaria

Living and working in Bulgaria offers a unique blend of historical charm and modern urban convenience. As you settle into your new life, you will discover that Bulgaria is home to a burgeoning international community, stunning mountain ranges, and a Mediterranean-influenced climate that makes it a highly desirable destination for those seeking jobs in Bulgaria.

With a low cost of living and high quality of life, Bulgaria provides the perfect backdrop for personal and professional growth. Whether you are enjoying local culinary delights or exploring the vibrant nightlife of Sofia, you will find that relocation to Bulgaria is an enriching experience that balances career success in the Customer Support Services industry with an exceptional lifestyle.