Spanish Speaking Solutions Consultant – Relocation & Benefits

Mercier Consultancy MD; Valencia; On-site; EUR 20,000 - 31,000; Full time

Benefits offered by this job

Competitive salary

Relocation package

Health insurance

Training

Monthly bonus

Career development

Job summary

Mercier Consultancy MD is seeking a Spanish Speaking Solutions Consultant to join our Sofia-based operations. You will be the primary contact for Spanish-speaking clients, delivering expert solutions and maintaining high service standards in a fast-paced customer support environment.

The role requires relocation to Sofia, Bulgaria, strong English communication, and prior customer-facing experience to thrive in a multinational team. Competitive compensation and relocation support are offered.

Qualifications

• Native or fluent Spanish (written and spoken).
• EU passport valid.
• Proficient English for collaboration with Sofia team.
• Experience in a customer-facing role preferred.
• Willingness to relocate to Sofia, Bulgaria.

Responsibilities

• Be the primary contact for Spanish-speaking clients in Customer Support Services.
• Provide expert solutions to complex inquiries with professional communication.
• Collaborate with international teams to optimize support workflows and metrics.
• Maintain accurate records of customer interactions in internal databases.
• Identify opportunities for service enhancements in the Spanish-speaking portfolio in Sofia.
• Navigate multiple digital tools to deliver real-time support across channels.

Skills

Spanish fluency

Customer-facing

English proficiency

Relocation ability

Problem solving

Job description

Mercier Consultancy MD is seeking a Spanish Speaking Solutions Consultant to join our Sofia-based operations. You will be the primary contact for Spanish-speaking clients, delivering expert solutions and maintaining high service standards in a fast-paced customer support environment.

The role requires relocation to Sofia, Bulgaria, strong English communication, and prior customer-facing experience to thrive in a multinational team. Competitive compensation and relocation support are offered.